Online Self Help

Visit our online support website www.magellansupport.com.au

The self help section provides valuable information on units and answers to many frequently asked questions. Find answers to questions such as "How do I update my maps?" and "Why is my Magellan doing this?". Still can't find the answer you're looking for? You can send us an email via the support website and we will do our best to answer your questions as soon as possible.

Need to track the status of your repair? Head to http://www.navman.com.au/service to see what stage your repair is at.

Contact Us
Call us on 1800 644 033

Our world class phone support is open Mon-Fri 8:30am - 5:00pm

We have dedicated staff for pre-sales and retailer queries, technical support queries and repair status queries. Just select the correct option on the menu and you will be transferred through to the right division.

To help us out, please have the following information ready before you call us:

Model: What type of Magellan do you have?

Date of Purchase: When did you purchase your Magellan?

Detailed description of the fault: What seems to be the fault/problem with your Magellan?

Serial Number: What is your Magellan's serial number?

Warranty Information: Is your unit covered by warranty? If your unit is covered by extended warranty, please contact the extended warranty company directly..