If you have contacted Magellan and have been provided an RMA number (reference number for your repair), please send the unit to:
Block D2, 391 Park Rd
Suite 2, 408 Victoria Rd
Gladesville, NSW, 2111
Magellan will repair your unit and return it to you. You can track the status of your repair below. Please ensure that you send the unit via registered post so that the delivery of the item to Magellan can be tracked. Please include the RMA number and a copy of your receipt with the faulty unit.
To track the whereabouts of your delivery, please click the following link http://trackandtrace.aae.com.au/