In this Privacy Statement, references to "we" or "us" are to Magellan Technology, Suite 2, 408 Victoria Road, Gladesville NSW 2111, Australia, our company registered address. We collect and use certain personal information about you and we are committed to protecting your privacy and maintaining the security of that information. The purpose of this statement is to explain to you what personal information we collect, how we may use it, how you can instruct us if you prefer to limit the use of that information and the procedures that we have in place to safeguard your privacy. Any information that we collect from you will be dealt with in accordance with the Privacy Act 1988.
When you order, we need to know your name, address, email address, telephone number and credit card details. This allows us to process and fulfil your order. You have the option to withhold personal information that is not required for the order process.
We may use the information collected to contact you to validate your order details, cardholder"™s details and shipping address. We will pass this information to WorldPay or any other payment processing or credit reference organisation. If we have trouble processing an order we will contact you by email first, if unsuccessful then by telephone. We ask for your telephone number which enables us to contact you urgently if there is a problem with your order. We may also disclose your information if we are required to do so by law or regulation. We may also retain any information you provide us by way of feedback from time to time about our Website and the goods and services we provide. It is important to us to provide you with the most appropriate level of service and the most up to date information regarding our products and services. We would therefore like to:
-keep you informed about our products or services and promotional or special offers that we think may be of interest to you; and
- send you our newsletters from time to time by email or in paper form. If you would prefer for us not to send you such information or newsletters then please tick the "no" box
You will have the option to unsubscribe to any future email communications of this nature.section Please email us at firstname.lastname@example.org with the text "oeUnsubscribe" in the subject line. We will remove your details from our database.
Magellan may issue promotional codes that will entitle you to special promotions and discounts from time to time. When you enter a promotional code, we will ask you for your name and email address to validate the promotional code.
For your security, we have arranged for your credit card payment to be processed by WorldPay and so your payment details will be passed to them. For further information about how WorldPay deals with your information please see WorldPay Support. We will need to pass your details to third parties involved with the order process, such as carriers. We do not sell, rent or exchange your personal information with any third party for commercial reasons, beyond the essential requirement for credit/debit card validation during purchase. We may, however, disclose your information where required by law or to any regulatory body or where we believe this to be appropriate in relation to any criminal or fraud related investigation.
We may collate information and statistics for the purposes of monitoring the use of our Website. This is so that we can make improvements and developments to the Website, but these statistics will not include information that can be used to identify particular individuals.
We use a technology called "cookies" as part of a normal business procedure to track patterns of behaviour of visitors to our site. A cookie is an element of data that our Website sends to your browser which is then stored on your system. It enables us to identify users and personalise their visit by customising web pages for them by name next time they visit the same site. This means that any information collected in this way can be used to identify you unless you change your browser settings. Most browsers can be set to prevent this happening however, if you do this, you will be unable to proceed with completing an on-line order. If you need further information about changing your browser settings please consult the relevant help option on your tool bar.
In order to process credit/debit card transactions, WorldPay may need to verify your personal details for authorisation outside the EEA (European Economic Area). Your information will not be transferred intentionally outside the EEA for any other purpose.
Magellan, it's affiliate companies and their partners may use your information to keep you informed about other products, services and special offers that may be of interest to you. In order to maintain the accuracy of our database, you can check, update or remove your personal details by requesting your data to be removed by contacting us via the email address email@example.com
Magellan Technology Australia Pty Ltd is committed to protecting the privacy needs of children. Magellan Australia Pty Ltd does not target its websites to children under 18.
It is our policy to not knowingly collect or maintain personally identifiable information relating to any person under the age of 18. If you are under the age of 18, please do not supply any personally identifiable information through the site. If you are under the age of 18 and have already provided personally identifiable information through the site, please contact (or have your parent or guardian contact) us immediately by email on firstname.lastname@example.org so that we can remove such information from our files.
We are committed to resolving disputes within 3 working days.
If problems arise, customers may contact us by email at email@example.com
Please note that any technical questions will be forwarded onto the Technical Support Team and held within a queue until the next support person is available.
1800 644 033